How It Works

Submit your inquiry through our contact form or by email. Share whatever information you have — even a brief description of your concern is enough to get started.

• Submit contact form or email inquiry
• Upload up to 3 medical files (reports, scans, history)

After your inquiry, we offer a formal remote consultation (CNY 3,500 / USD 500) — which is fully credited toward your coordination fee if you proceed with care in China.^*

• Fee covers medical advisor review + structured recommendation report
• Video session arranged if needed

* Service fee is charged by Contour-Orizen for coordination services and does not include hospital medical costs.

Based on your case, our advisory board recommends the most appropriate specialist. We then coordinate appointment scheduling, prepare your translated medical records, and arrange interpreter support.

• Specialist matching and scheduling
• Medical translation preparation

You receive a detailed visit plan with your appointment schedule, our coordination fees, and estimated hospital costs — all in writing, before you make any travel decisions.

• Confirm appointment schedule and hospital details
• Receive detailed visit plan with estimate ranges

Cost estimates are not final — actual medical charges are determined by the hospital separately. You are responsible for your own visa application and travel arrangements. We can provide hospital invitation letters to support your visa application.

When you arrive, your bilingual coordinator meets you at the hospital and stays with you through every appointment.

• Hospital arrival coordination and guidance
• Interpretation support during visits